Privacy Policy

1. Introduction

Bailey H. Caldwell Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website baileyhcaldwell.com and use our services.

This policy complies with the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other applicable privacy laws.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and job title when you contact us or request our services
• Professional Information: Business requirements, project details, and consultation preferences
• Communication Records: Correspondence, meeting notes, and consultation records

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies and Tracking: Session data, preferences, and analytics information

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing consulting services and responding to inquiries
• Communicating about our services, updates, and relevant industry insights
• Improving our website and service offerings
• Analyzing website usage and user behavior
• Complying with legal obligations and protecting our rights
• Preventing fraud and ensuring security

4. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights regarding your personal information:

4.1 Right to Know

You have the right to request disclosure of:

• Categories of personal information we collected
• Categories of sources from which we collected personal information
• Business or commercial purpose for collecting personal information
• Categories of third parties with whom we share personal information
• Specific pieces of personal information we collected about you

4.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

4.3 Right to Correct

You have the right to request correction of inaccurate personal information.

4.4 Right to Opt-Out

You have the right to opt-out of the sale or sharing of your personal information. We do not sell your personal information.

4.5 Right to Limit Use of Sensitive Personal Information

You have the right to limit our use of sensitive personal information to purposes necessary to perform services.

4.6 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

5. How to Exercise Your Rights

To exercise your California privacy rights, please contact us:

• Email: bailey@baileyhcaldwell.com
• Subject Line: "California Privacy Rights Request"

We will respond to verifiable requests within 45 days. We may require additional information to verify your identity.

6. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist with website hosting, analytics, email delivery, and business operations
• Professional Advisors: Lawyers, accountants, and consultants as needed
• Legal Requirements: Government authorities when required by law or to protect our rights

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our business relationship
• Comply with legal obligations (typically 7 years for business records)
• Resolve disputes and enforce our agreements

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. International Data Transfers

Your information may be transferred to and processed in the United States. By using our services, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notification for significant changes

14. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact:

15. California-Specific Disclosures

Categories of Personal Information Collected (Last 12 Months)

• Identifiers: Name, email address, IP address
• Professional Information: Company name, job title, business requirements
• Internet Activity: Browsing history, search history, website interactions
• Geolocation Data: General location based on IP address

Business Purposes for Collection

• Providing consulting services
• Customer service and support
• Marketing and business development
• Website improvement and analytics
• Legal compliance and fraud prevention

Categories of Third Parties We Share With

• Website hosting providers
• Email service providers
• Analytics providers
• Professional service providers (legal, accounting)

Effective Date: November 4, 2025